Privacy policy

Last Revision: April, 27 2022


At Karine Sultan we value you, our customers and respect your privacy. This Privacy Policy describes the types of information that we collect from and about you when you visit our or contact us, as well as how we may use, share, and disclose that information. Our policy also describes the choices you can make about how we collect and use your information.  If our policy changes, we will post an updated policy on our website.  You can tell if the policy has changed by checking the revision date that appears above. Your use of our website signifies your assent to this Privacy Policy.

CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@karinesultan.com or by mail using the details provided below:
Pilpel Inc DBA Karine Sultan, 5745 Venice blvd, Los Angeles CA 90019, United States

INFORMATION WE COLLECT

Information You Provide
We collect information from you when you choose to provide it to us, such as when you make a purchase; create an account; sign up for our email list, text messages or other communications from us; provide a product review or rating; or otherwise contact us. The information we collect may include your name, billing and shipping address(es), email address, payment card information, phone number, birthdate, account user name and password, visual information, and product rating or review. Some information must be provided to enable us to fulfill your order.
We also may sometimes obtain information from you about other people.  For example, if you have an item shipped directly to a third party, we may obtain that party’s name, address, telephone number and email address.
We may, from time to time, run promotions, programs, surveys, contests or sweepstakes on our website.  If you chose to participate in any of these events we may collect additional information about you in connection with that participation.

Information Automatically Or Passively Collected
We may use cookies, pixel tags, or other technologies to automatically or passively collect certain information for online and offline marketing purposes when you use our website or interact with our emails and online advertisements.

  • Cookies: A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing our website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use our website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our website and to provide our services: : https://www.shopify.com/legal/cookies
  •  Log files: track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Pixel Tags: Pixel tags are tiny graphic images that help us analyze customer online behavior and measure the effectiveness of our website and advertising.

Combination Of Information
We may combine the information we receive from and about you to improve our website, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.
We also work with third-party business partners (“Preferred Providers”) that use tracking technologies to deliver advertisements on our behalf both online and offline. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.
We use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

TRACKING OPTIONS

Cookie and pixels enable more customized advertising and a customized experience on our website. To understand your choices for controlling your cookies and pixels, please review the information below:
  • For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.  You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.  You may also disable cookies at any time.  However, if you do not accept cookies or disable them, some features of our website will not function properly and may not be available.
  • To learn more about interest-based advertising, and to opt out of such collection and use for interest-based advertising by the Digital Advertising Alliance (DAA) participating companies, please visit http://optout.aboutads.info.
  • To opt out from the use of information about your online activities for interest-based advertising by Network Advertising Initiative (NAI) member companies, please visit http://optout.networkadvertising.org.
  • To opt out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.
  • On your mobile device, you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether you receive more relevant advertising.
When you opt out through one of these websites, an “opt-out” cookie is stored in your web browser indicating that you do not want to receive targeted advertisements. If you delete cookies generally through your web browser, you will need to opt out again. Even if you opt out, you still may receive advertising from us that is not customized based on your service or usage information, or advertising from other third parties if they are not a DAA or NAI participating company.
You may also set your browser to limit the tracking described above, or to refuse cookies, as well as remove cookies from your hard drive, but by doing so, you may not be able to take full advantage of all of our offerings.

 

INFORMATION USE

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We may store this information for as long as is reasonably necessary to accomplish these tasks, unless the law permits or requires a longer period. For example, if you create an account, we may store any information associated with your account even after cancellation of your account. If you make a purchase, we will store any personal information associated with that purchase for as long as necessary to fulfill the order and process any returns.

MINORS

Our website is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

PREFERRED PROVIDERS

We may contract with Preferred Providers to perform functions related to our website and our business. Such Preferred Providers will have access to the information collected as necessary to perform their business, commercial, professional and/or technical functions for Karine Sultan.

LAWFUL BASIS

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
  • Your consent;
  • The performance of the contract between you and our website;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

YOUR RIGHTS

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically. If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

ACCEPTANCE

By using our website, you accept the policies set forth in this Privacy Policy.